What do the app weekly usage reports contain

As soon as your app has over 15 users, we start sending you weekly activity reports to help you track the activity in your app and see how active your users are.

Unique active users

This number tells you how many unique users have been active on your app over the past week (Mon-Sun) and the previous week. By “unique users”, we mean that we count a user only once in a week, even though that user may be returning several times to your app. A user is considered “active” as soon as he or she opens the app, even if they do not like or post anything on it.

Example

If last week, Lisa has been on your app every single day posting messages, while George was on your app only on Tuesday to read the calendar and Fred visited your app on Wednesday and liked some content on Saturday, your total count of active users over the whole week is of 3 - 1 for Lisa, 1 for George, 1 for Fred.

Verified users

This number tells you how many new users signed up on your app over the last week (Mon-Sun) and the previous week. We do not take into account:

• new users that haven’t verified their email ID,
• new users that are pending for an admin’s approval, or
• new users that have been denied access by an admin.

The total number (mentioned between brackets) represents the current total number of verified users in your app since the very beginning.

Messages

This number tells you how many messages have been published on your app over the last week (Mon-Sun) and the previous week. This number includes:

• public messages, visible by all your users,
• messages posted in a group, and
• comments to either of the above.

This number does not include private messages.

The total number (mentioned between brackets) represents the current total number of such messages posted since the very beginning.

Note: messages that you directly or indirectly delete (e.g. by deleting a user) may alter the numbers from one report to the next one.

Private messages

This number tells you how many private messages have been exchanged in your app over the last week (Mon-Sun) and the previous week. This number includes:

• private messages sent to 1 or several recipients (using @mentions), and
• replies to private messages.

The total number (mentioned between brackets) represents the current total number of such messages posted since the very beginning.

Likes

This number tells you how many users liked a post (see the Messages section above) over the last week (Mon-Sun) and the previous week.

The total number (mentioned between brackets) represents the current total number of likes your app content gathered since the very beginning.

Most liked messages

In this section, we display a maximum of 3 messages, all posted over the last week (Mon-Sun), which have gathered the highest number of likes. If no messages were posted, or no likes gathered, the section is not displayed.

More

Do you have other ideas? Looking for something you can’t find in the report? Let us know! We’re constantly improving these reports so that you can extract the most relevant information to you.

Need more people from your organization to receive the weekly reports? Contact us to get and update the list of recipients.