Modern brand-related communication and activity stands at the throes of a breakthrough; a complete overhaul if we will. Bigger bucks are being invested in online initiatives, and arenas that were hitherto dominated completely by offline marketing and branding activity, are soon turning into playing fields for people with the online edge.
Brands still opt for offline activity - especially large FMCGs, retail giants, and the F&B sector. After all, they cannot afford to miss out on eyeballs. However, they are ensuring that all their offline ventures (if any) are well documented online, and shared. Brands are investing money on advertising to give their activity a ‘push’ to go viral. So as things stand, amidst the gains of globalisation, it’s no secret that using social media marketing aptly can get us virality, visibility, and sales.
But, it has to be understood that while there are no hard and fast rules on how brands manage their social media marketing, there are a few ways that can break the conversation they have established with their community.