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The 5 types of community managers today

The 5 types of community managers today

Community managers have quite a role to fit. Contrary to their name, they never have subordinates to get things done for them although they do have a lot of tasks on hand. They are the “do Gods” of any group: convening events, engaging the community, recognizing community members, arranging for Ask Me Anything sessions and much more. Then again, as humans, everyone tends to bring in a little bit of their own personalities into their jobs that basically makes them comfortable and differentiates them from each other.

7 types of members to challenge your community management

7 types of members to challenge your community management

Just like Snow White and her 7 dwarfs, the community manager is often challenged by one member or the other. But she still loves them all the same. Or does she?

We’ve said it time and again: a community is nothing without its members. But oh boy, is it sometimes challenging to unite everyone under a same cause, passion or purpose! In this article, we review 7 types of members that may challenge your community management skills, and how to best address them.

2 quick fixes to a failed community event

2 quick fixes to a failed community event

Failures are great

Sad to see that only successful events are discussed on most occasions. Boasting about our achievements is great, then again, the pitfalls in the process teach us much more than our entire experience. While most work towards winning the game, which is completely natural, failed community events are as important too. Be it large or small, failures are encountered at every step. Most of the time, we choose to avoid it and sometimes we choose to deal with it.
It is the same whether we talk about community events, marketing campaigns, or community engagement efforts. An identical question to a vivid audience can bring about different reactions and responses which could be indicators that could eventually lead to better understanding of the stakeholders of the conversation.

5 ways social media marketing could break our community

5 ways social media marketing could break our community

Modern brand-related communication and activity stands at the throes of a breakthrough; a complete overhaul if we will. Bigger bucks are being invested in online initiatives, and arenas that were hitherto dominated completely by offline marketing and branding activity, are soon turning into playing fields for people with the online edge.

Brands still opt for offline activity - especially large FMCGs, retail giants, and the F&B sector. After all, they cannot afford to miss out on eyeballs. However, they are ensuring that all their offline ventures (if any) are well documented online, and shared. Brands are investing money on advertising to give their activity a ‘push’ to go viral. So as things stand, amidst the gains of globalisation, it’s no secret that using social media marketing aptly can get us virality, visibility, and sales.

But, it has to be understood that while there are no hard and fast rules on how brands manage their social media marketing, there are a few ways that can break the conversation they have established with their community.

3 great ways to use the Instagram-Facebook combo to flourish our community events

Use Instagram and Facebook to better promote our community events

There are tons of social networks today. Some are built around the type of media shared, like Youtube for videos, Medium for blogs, and Instagram for images. There are few others like Facebook which are agnostic of any such classification. All kinds of consumers flock these social channels to share their content. The challenge arises when the same tools are to be used for community building and gathering people who think alike.

Segmentation - The simpler way to improve your community marketing

Segmentation - the simpler way to improve your community marketing

The Biggest Challenge Of Community Marketing

We built our communities with so much passion for the purpose it supports. Be it a Android User group, an iOS Developer syndicate, Social Impact forum or even a brand-focused one such as the Nike Runners Club or a cricket team fan assembly such as the Royal Challengers Bangalore, they all mean something very important to the people involved.

What kind of organisations are relying on community platforms?

what kind of organisations are relying on community platforms

As introduced in a previous blog post on different types of community platforms, many organisations - companies, institutions, private communities, etc - are using community platforms in order to reach different goals, from marketing to communication or community building. Today, we dig deeper into several case studies hand-picked from recent business news in the hopes of making it easier to find out how a community platform can support you in achieving your goals.

4 reasons webinars are a wonderful online tool for community building

webinars are a wonderfull tool for community building

The Power Of Online Engagement

Online marketing has been here for ages and there have been different approaches suggested everytime. Some calculate their brand strength by counting their Facebook likes and Twitter followers and some others by how many visits they have had on their websites. However, what seems to make more sense is the number of people talking to the brand. Sharing their feedback, asking for solutions, giving suggestions are so much more productive for every brand.