How to import new members into my app

Make user onboarding simpler by automatically generating user accounts

If you have a list of members you’d like to have on your app, it’s possible to pre-create user accounts for them. Each of them then individually receives an email with the links to download your app, along with their login details.

How to delete a member?

If you are an admin, there are two ways for you to delete a member: from the app or from your admin dashboard. Warning! There is no going back, so think twice before you delete a member!

Use the app

Here are the steps to follow in order to delete a user directly with the app:

  • Find the member you’re looking for (either use the search box in the member directory or find a message created by that person).
  • Tap on the member’s name or picture; you will then reach that member’s profile page.
  • If you’re an admin, under the profile picture, you can see a “terminate” button. Tap on that button and confirm.
  • The member and all associated posted content are deleted forever.
Delete a member directly from the app

Use the admin dashboard

Users can also be managed from your online admin dashboard:

  • Open your admin dashboard.
  • Navigate to the “Users” tab if you’re not already there.
  • Use the search box at the top right or scroll down to find the person you want to delete.
  • Scroll all the way to the right and delete the user by clicking on the “Terminate” button.
Delete a member from the admin dashboard

How to invite new members?

You can invite other people to join the app from the member directory or from your app settings page.

Members page

  1. Go to the members page and tap on the “add” button at the bottom-right.
  2. Select the app of your choice to invite new members: email, WhatsApp, Messenger, Twitter, etc.
Invite new members

Settings page

  1. Access the settings page by tapping on the “cogs” at the bottom-right of your profile page.
  2. Tap on the “Invite contacts” header and select the app of your choice.
Access your app settings by tapping on the bottom-right button from your profile page

Note: if you’re an admin and your app has a restricted access, the people you invite will be able to immediately enter the app after signing up, without requiring you to grant them access.